In the SIM framework, which step involves outcome-focused workshops and user stories?

The step in the SIM framework that involves outcome-focused workshops and user stories is the Examine stage. During this phase, organizations delve into understanding the current state and assess their existing software assets and management practices. The focus on user stories is critical, as they capture the needs and expectations of various stakeholders, allowing for an outcome-driven approach that emphasizes achieving specific results.

Workshops conducted at this stage foster collaboration among team members and stakeholders, enabling the identification of requirements and pain points related to software usage. By mapping out user stories, participants can articulate their experiences and desired outcomes, thereby guiding the development of solutions that align with the organization's goals.

This stage sets the foundation for subsequent planning and implementation efforts, ensuring that all actions taken are informed by a clear understanding of user needs and intended outcomes.