Which user role is typically associated with the management of software asset normalization?

The role associated with the management of software asset normalization is sam_admin. This role is specifically designed to oversee the processes related to Software Asset Management, including the normalization of software assets. Normalization involves ensuring that software data is consistent and standardized across the organization, which is crucial for accurate reporting, compliance, and effective usage of software assets.

Individuals in the sam_admin role have the necessary permissions and responsibilities to access, analyze, and manage software asset data, including the ability to normalize that data. They work within the framework established by ServiceNow to ensure that the software inventory reflects the actual usage and licensing status of software across the organization.

This distinguishes them from other roles such as a System Analyst, a Network Administrator, or a Service Catalog Manager, which may have different focuses within the IT or asset management departments. For instance, a System Analyst might work on broader system functionalities or processes, while a Network Administrator focuses on the network's infrastructure. A Service Catalog Manager typically deals with the service offerings available to users rather than the normalization processes of software assets.