What is one feature of Performance Analytics in ServiceNow?

One feature of Performance Analytics in ServiceNow is its ability to allow users to visualize data collected over time to identify trends. This functionality is crucial for organizations as it enables them to analyze historical data, monitor performance metrics, and assess the effectiveness of various processes over time. With visualizations such as graphs, charts, and dashboards, users can easily comprehend complex data patterns, which can inform decision-making and strategic planning.

In the context of Software Asset Management, understanding trends can help teams manage software usage effectively, optimize licensing, and prevent over-expenditure on unused or underutilized software assets. Recognizing how performance metrics evolve can lead to actionable insights that enhance overall operational efficiency.