What role is required to read the custom metric script?

The requirement to read the custom metric script in ServiceNow's Software Asset Management is associated with the role of an administrator. The sam_admin role encompasses a higher level of access that is necessary for reading, modifying, and managing scripts, including custom metrics. Administrators are responsible for overseeing software assets and ensuring that configurations are set appropriately to align with business needs.

In ServiceNow, custom metric scripts are used for tracking and calculating software usage or licensing metrics, which is critical for effective Software Asset Management. This role grants the permissions necessary to view sensitive scripts that may affect how software assets are assessed and managed.

The other roles listed do not provide the same level of access. For instance, sam_user typically has basic access to perform tasks related to software asset management but lacks the permissions required to read or modify scripts. Similarly, sam_viewer provides limited visibility, and sam_auditor is usually associated with reviewing compliance-related metrics and assets but not with script management. Therefore, the sam_admin role is essential for accessing and managing custom metric scripts effectively.